MYVIFIT.COM – TERMS AND CONDITIONS

1. Introduction

Welcome to myvifit.com (“the Website”), operated by VI-FIT Club LLC (“the Company”, “we”, “our”, or “us”), registered and operating in the Sultanate of Oman.
By accessing, browsing, or purchasing products from this Website, you (“the Customer”, “you”, or “your”) agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully before using our Website or placing an order.

If you do not agree with these Terms, you should refrain from using the Website.

2. Eligibility

By using this Website, you confirm that:

  • You are at least 18 years of age or have the consent of a parent/guardian.
  • You have the legal capacity to enter into binding contracts under the laws of Oman.
  • You agree to provide true, accurate, and complete information during registration and checkout.

3. Products and Descriptions

  • We aim to ensure that all product information, including descriptions, images, and prices, is accurate and up to date.
  • However, minor variations in color, design, or texture may occur due to screen settings or manufacturing processes.
  • The Company reserves the right to modify, discontinue, or replace any product at any time without prior notice.

4. Pricing and Payment

  • All prices are listed in Omani Rials (OMR) and include VAT where applicable under Omani law (Royal Decree No. 121/2020 on VAT Implementation).
  • We reserve the right to adjust prices or correct any pricing errors at any time.
  • Payments may be made securely online via our approved payment gateway partners (such as Visa, Mastercard, OmanNet, or local providers like QPay).
  • You confirm that you are authorized to use the payment method selected.
  • The Company is not responsible for any additional charges imposed by your bank or card issuer.

5. Orders and Acceptance

  • When you place an order, you will receive an email confirmation acknowledging receipt.
  • This confirmation does not constitute acceptance of your order.
  • A legally binding contract is formed only when we dispatch the product(s) and send a confirmation of shipment.
  • We reserve the right to refuse or cancel any order at our discretion, including for reasons such as payment issues, stock unavailability, or suspected fraud.

6. Shipping and Delivery

  • Orders are processed and shipped within the timeframe indicated on the Website, subject to stock availability.
  • Delivery times may vary depending on your location.
  • We are not liable for delays caused by courier services, customs, or force majeure events.
  • Risk of loss and ownership of products pass to you upon delivery.

7. Returns, Exchanges and Refunds

  • Customers may request a return or exchange within 7 days of receiving the product, provided the item is unused, unwashed, and in its original packaging with all tags attached.
  • Certain items (such as undergarments, headwear, or personal-use accessories) are non-returnable for hygiene reasons.
  • Refunds will be issued using the same payment method used for the purchase and may take up to 14 working days to process.
  • Shipping costs are non-refundable unless the item is defective or we shipped the wrong product.
  • All returns are subject to inspection and approval by our quality control team.

8. Product Warranty

  • All products sold through myvifit.com are covered under a limited warranty for manufacturing defects only.
  • This warranty does not cover damages caused by misuse, normal wear and tear, negligence, improper washing, or unauthorized alteration.

9. User Accounts

  • You may create an account to enjoy faster checkout and access your order history.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • Any activity carried out through your account will be deemed as authorized by you.
  • We reserve the right to suspend or delete accounts that violate our Terms or engage in fraudulent activities.

10. Health and Safety Disclaimer

  • Fitness and sportswear products sold on this Website are designed for use by healthy individuals engaging in regular fitness activities.
  • Always consult your physician before beginning any exercise program.
  • The Company and its affiliates assume no responsibility for injuries, health complications, or losses resulting from improper use of products or participation in physical activities.

11. Intellectual Property

  • All Website content—including text, images, logos, product designs, videos, and trademarks—is the intellectual property of VI-FIT Club LLC and protected under Omani Intellectual Property Law (Royal Decree No. 67/2008).
  • You may not reproduce, modify, distribute, or use any content from this Website without written permission.

12. Limitation of Liability

  • To the fullest extent permitted by Omani law, the Company shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
    • The use or inability to use the Website or products;
    • Unauthorized access to or alteration of your data;
    • Delays or failures beyond our reasonable control.
  • This limitation does not exclude liability for gross negligence or willful misconduct, as defined by Omani legal principles.

13. Privacy and Data Protection

  • We collect and process your personal data in accordance with the Omani Personal Data Protection Law (Royal Decree No. 6/2022).
  • Your data will only be used for legitimate business purposes—such as processing orders, improving services, and marketing (with your consent).
  • We do not sell or disclose your personal information to third parties without your consent, except as required by law.
  • For more information, refer to our Privacy Policy.

14. Third-Party Services

  • The Website may contain links to third-party websites (e.g., payment gateways, courier tracking). We are not responsible for the content, accuracy, or privacy practices of such websites.
  • Your interactions with third-party providers are governed by their own terms and conditions.

15. Governing Law and Jurisdiction

  • These Terms shall be governed by and construed in accordance with the laws of the Sultanate of Oman.
  • Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Muscat, Oman.

16. Amendments

We reserve the right to modify these Terms at any time without prior notice. Updates will be posted on this page, and continued use of the Website following any changes constitutes your acceptance of the revised Terms.

17. Contact Information

If you have any questions regarding these Terms or your order, please contact us at:
📧 info@myvifit.com
📍 Muscat, Sultanate of Oman
🌐 https://myvifit.com

✅ By using this Website or placing an order, you confirm that you have read, understood, and agreed to these Terms and Conditions.